Postal

Terms of service

These Terms and Conditions (the “Terms”), in conjunction with our Privacy Policy, are the entire Agreement between Boolean Inc and its shareholders, directors, officers, employees, agents, suppliers, licensees, distributors, successors, resellers and assigns (Postal or “We”) and you (“You”, "Expert", "Follower" or the “User”). These Terms govern Your use of the postalapp.io web site (the “Site”) and its web based services (collectively, the “Service”).

By using the Service, You are acknowledging that You have read and have agreed to these Terms. We reserve the right to update these Terms from time to time without notice. Any changes that we make will become part of these Terms when we make them. So, please review these Terms periodically. If you cannot agree to these Terms, or to our Privacy Policy, please do not use the Service. And if You have any questions about them, don’t hesitate to contact Postal at


Definitions

“Expert” is a Postal user who offers advice/information to “Followers” and creates a Listing via the Site, Application or Services.

“Follower” is a Postal user who contacts “Experts” for advice/information.


Creating an Expert account

To sign up for a Postal account, you need to be 18 or over. You’re responsible for your account and all the activity on it. When you sign up, the information you give us has to be accurate and complete. Don’t impersonate anyone else or choose names that are offensive or that violate anyone’s rights. If you don’t follow these rules, we may cancel your account.

You’re responsible for all the activity on your account, and for keeping your password confidential. If you find out that someone has used your account without your permission, please report it to immediately.


Things you shouldn’t do as an Expert

Don’t break the law. Don’t take any action that infringes or violates other people’s rights, violates the law, or breaches any contract or legal duty you have toward anyone.


Don’t lie to people. Don’t share information you know is false, misleading, or inaccurate. Don’t do anything deceptive or fraudulent.


Don’t offer prohibited items. Don’t offer any rewards that are illegal, violate any of Postal's policies, rules, or guidelines, or violate any applicable law, statute, ordinance, or regulation.


Don’t victimize anyone. Don’t do anything threatening, abusive, harassing, defamatory, libelous, tortious, obscene, profane, or invasive of another person’s privacy.


Don’t spam. Don’t use email addresses of Followers for marketing. Don’t distribute unsolicited or unauthorized advertising or promotional material, or any junk mail, spam, or chain letters. Don’t run mail lists, listservs, or any kind of auto-responder or spam on or through the Site.


Don’t harm anyone’s computer. Don’t distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to Postal or another party).


Don’t abuse other users’ personal information. You will receive information about Followers including their names and email addresses. This information is provided for the purpose of using Postal's messaging system: don’t use it for other purposes, and don’t abuse it.


If you violate any of the above rules we will cancel your Expert account.


Things you shouldn’t do as a Follower

Don’t break the law. Don’t take any action that infringes or violates other people’s rights, violates the law, or breaches any contract or legal duty you have toward anyone.


Don’t lie to people. Don’t share information you know is false, misleading, or inaccurate. Don’t do anything deceptive or fraudulent.


Don’t offer prohibited items. Don’t offer any rewards that are illegal, violate any of Postal's policies, rules, or guidelines, or violate any applicable law, statute, ordinance, or regulation.


Don’t victimize anyone. Don’t do anything threatening, abusive, harassing, defamatory, libelous, tortious, obscene, profane, or invasive of another person’s privacy.


Don’t harm anyone’s computer. Don’t distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software,hardware, or equipment on the Site (whether it belongs to Postal or another party).


Don't "Stalk" or harass Experts or collect/store any personally identifiable information about Experts.


Don't contact an Expert for any purpose other than asking a question related to their Services.


If you violate any of the above rules we will ban you from using Postal.


Things we are not responsible for

Postal is not and should not be held liable for any damages or losses related to your use of the services. We don’t become involved in disputes between users, or between users and any third party relating to the use of the Services. We don’t oversee the performance or correctness of messages exchanged between users on Postal. When you use the Services, you release Postal from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services. All content you access through the Services is at your own risk. You’re solely responsible for any resulting damage or loss to any party. Any personal information you share with Experts/Followers like email address or phone number, you do at your own risk. You are solely responsible for any resulting abuse or harassment.


About other websites and links

Postal may contain links to other websites. When you access third-party websites, you do so at your own risk. We don’t control or endorse those sites.


Postal partners with other companies (such as Stripe and Postmark). When you use Postal you’re also agreeing to their terms of service.


Privacy and Communications

You acknowledge and agree that Postal may send You e-mails related to your account and/or the Service. You agree that Postal can use your company name or logo in its advertising unless and until you tell us in writing not to.


Accounts, Passwords and Security

You must be a registered User to access the Service. You are responsible for keeping Your password secure, and You are solely and strictly liable for any activity that occurs under Your user name. You also agree not to access, or attempt to access, other User’s accounts and/or data.


Acceptable Use and Conduct

You are solely responsible for Your data and for Your use of the Service. The Service may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable laws or regulations is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; and/or material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Unauthorized and/or unacceptable use of the Service is a violation of these Terms, may result in Postal terminating Your account and may subject You to criminal and/or civil liability.


Federal Regulation Compliance

You must comply with all applicable law and regulations in Your use of the Service, including but by no means limited to complying with the CAN-SPAM federal regulations.


Chargeback/Refund Policy

Eligible refunds will be issued to the credit card that was used to make the credit purchase. Postal will refund a Follower's fees if an Expert doesn't respond within 4 days. A follower can raise a complaint in case an Expert's response is blank/gibberish/abusive. In such cases Postal will investigate the complaint and issue a refund if the complaint is found valid. Postal will not issue cash refunds under any circumstances. If You have a question about charges made to Your account, please contact Postal immediately. If the charges were made in error, Postal will credit your account for the appropriate amount. Postal has a zero tolerance policy for chargebacks. Any follower who disputes a credit card payment that is found to be valid will be permanently banned from using the Service.


DISCLAIMER OF WARRANTIES

The service is provided “as is” and you use it at your own risk. Postal expressly disclaims all warranties, express or implied, including without limitation the implied warranty of merchantability, the implied warranty of fitness for a particular purpose and the warranty of non-infringement.

We try to keep the service bug-free and safe, but Postal does not warrant or ensure continuous, error-free, secure or virus- free operation of the service or your account. You understand and agree that you shall not be entitled to make any claim based on Postal’s failure, irrespective of fault, to provide any of the foregoing. Like we said, you use the service at your own risk.

Without limiting the foregoing, the service is not designed or licensed for use in hazardous environments requiring fail- safe controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems. If someone’s life or the fate of the free world depends on your use of the service, please do not use the service.

Some jurisdictions do not allow the disclaimer of particular warranties, and, to that extent, the foregoing disclaimers may not apply to you. To the extent that you live in a jurisdiction that refuses to enforce the foregoing disclaimers, Postal disclaims all warranties, express and implied, to the extent permitted by law.


LIMITATION OF LIABILITY

In no event will Postal be liable to the user or third parties for any damages, including but not limited to direct, indirect, special, incidental, consequential or punitive damages (including but not limited to loss of use, business interruption, loss of profits or loss, corruption and/or alteration of data) arising out of or in any way related to your data and/or your use of the service and/or your account, whether in an action in contract, tort, equity or otherwise.

User voluntarily engages in the activity of internet use and bears the risks associated with that activity. You will be solely responsible for any damage done to your computer or your data that results from such activity. In no event will Postal have any liability to you or any third party for unauthorized access to or use, alteration, corruption, theft or destruction of your data and/or your account.

Postal’s liability is expressly limited for any reason and upon any cause of action to the amount you actually paid to Postal for the service during the three months immediately preceding the date on which you claim the cause of action accrued.

Some jurisdictions’ laws prohibit the foregoing limitation of liability provision. To the extent that you live in a jurisdiction that refuses to enforce the foregoing provision, Postal’s liability is limited to the greatest extent allowed by the law of that jurisdiction.


Indemnification

You agree to indemnify, defend and hold harmless Postal from all damages, liabilities, claims and expenses, including without limitation attorneys’ fees and costs, arising from or related to Your data, Your use of the Service and/or any breach of these Terms by You. You further agree to defend, indemnify and hold harmless Postal from all damages, liabilities, claims and expenses, including without limitation attorneys’ fees and costs, arising from or related to any claims by third parties that Your data or Your use of the Service infringes upon, violates or misappropriates any of their Intellectual Property Rights or discloses their Proprietary Information.


Termination of Service

We reserve the right to terminate Your account at any time and for any reason so long as permitted by law. Accordingly, We may, but have no obligation to, remove accounts and content containing what We determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable material. In the event of termination, You will lose all data related to Your Account. An account terminated by Postal will not be backed-up for any reason and will be immediately terminated from Postal’s servers, and will not be eligible for any refunds of monies paid. You may terminate Your account at any time, and if eligible, Postal will issue refunds of monies paid for unused credits according to the refund policy.


Intellectual Property

Postal claims no intellectual property rights over the data You provide to the Service.

You acknowledge and agree that Postal owns all right, title and interest in and to the Service, including without limitation all intellectual property rights. You agree that You will not copy, reproduce, alter, reverse engineer, clone, or modify the Service or create derivative works from the Service.


Force Majeure

Neither party shall be responsible for any failure to perform, or delay in performing any of its obligations under these Terms, where and to the extent that such a failure or delay results from causes outside the control of such party. Such causes shall include, without limitation, failures caused by a third-party service, acts of God or of the public enemy, acts of the government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, freight embargoes, strikes, civil commotion or the like.


Special Admonitions for International Use

Recognizing the global nature of the Internet, You agree to comply with all applicable laws regarding the transmission of data exported from the United States or the country in which you reside.


Dispute Resolution by Arbitration

You agree that the sole and exclusive forum and remedy for any and all disputes and claims relating in any way to or arising out of these terms, the site and/or the service shall be final and binding arbitration, except that: (a) either of us may seek injunctive relief in state or federal court located in dallas, texas concerning infringement, misappropriation or other violation by either of us of the other party’s intellectual property rights, and (b) Postal may seek injunctive relief in state or federal court located in dallas, texas concerning violation by a user of any of these terms, and in both such cases (a) and (b), the parties acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought.

Arbitration under this agreement shall be conducted by the american arbitration association (the “aaa”) under its commercial arbitration rules and, in the case of consumer disputes, the aaa’s supplementary procedures for consumer related disputes ( the “aaa consumer rules”) (collectively the “aaa rules”). The location of the arbitration shall be in dallas, texas, and the allocation of costs and fees for such arbitration shall be determined in accordance with such aaa rules and shall be subject to the limitations provided for in the aaa consumer rules (for consumer disputes). The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

To the fullest extent permitted by applicable law, you and Postal agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and that no arbitration or claim under these terms of use shall be joined to any other arbitration or claim, including any arbitration or claim involving any other current or former user of the services. In no event shall any claim, action or proceeding by you related in any way to the service (including your use of the service) be instituted more than one (1) year after the cause of action arose.


Choice of Law

You agree that all disputes related in any way to or arising from Your use of the Service shall be governed, without respect to conflict of law principles, by the laws of Texas.


Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action that you may wish to assert related in any manner to the Service must be filed within one (1) year after such claim or cause of action accrued or be forever barred.

Users with questions about this Agreement or the Privacy Policy may contact Postal at